What are the responsibilities and job description for the System Quality Assurance Analyst position at Holistic Partners, Inc?
Job Title: System QA
Location : Needham, MA — 5 days onsite
Duration:: 9 weeks, 4 days
Interview: Virtual
Role Overview
- Joins manual/system testing team to support quality assurance across a variety of products.
- Works as a member of a Software Quality team on a specific project, collaborating closely with the Software Quality Assurance team on testing and defect resolution.
- Success in this role requires a collaborative, team-oriented mindset — building strong working relationships from day one, mentoring others, sharing expertise, and staying open to learning and development.
What They'll Do
- Assist in testing a variety of SharkNinja products.
- Assist in developing new testing protocols and test cases based on product requirements and new features.
- Document results and classify issues, including supporting pictures.
- Clearly communicate progress, blockers, and discovered issues to the wider manual testing team.
- Work cross-functionally to build an understanding of all aspects of the product system.
- Provide input and feedback on how to continually improve team processes.
- Help other teams troubleshoot issues with test units or field returns.
- Participate in design reviews of product and software requirements.
- Participate in project sprints and daily standups to report progress and identify issues.
- Participate in Requirements Tracing, Root Cause Analysis, Fault Tree Analysis, and Defect Management activities on assigned projects.
- Follow defined system testing practices and procedures.
- Execute tests and report defects.
Required Attributes & Skills
- BS in Engineering (EE, ME, or CS).
- 0-2 years of experience in a quality assurance role.
- Ability to work collaboratively with others.
- Ability to multitask and problem-solve.
- An understanding of test automation tools.
- An understanding of manual software testing practices.
- Solid analytical skills with strong attention to detail.
- Excellent verbal and written communication skills, along with good listening skills.
- Flexible in approach; comfortable expressing a point of view to challenge conventional thinking.
- Self-starter able to work in a fast-paced environment.
- Ability to lift 20 lbs.
- Working knowledge of digital multimeters, tachometers, and general lab equipment.
Preferred Qualifications
- Experience with robotics (e.g., microcontrollers such as Arduino and Raspberry Pi; sensors such as IR and Lidar).
- Experience working with firmware-based consumer products.
- Knowledge of the Software Development Life Cycle.
- Knowledge of the Software Testing Life Cycle.
- Experience with defect tracking tools.
- Experience with Jira or similar tools, and test case management tools.
- Software programming or scripting experience (C , Python, TTL).
- Familiarity with topics in the CSQE Body of Knowledge.