Prompt Engineer (Microsoft 365 Copilot)

Job Title: Prompt Engineer (Microsoft 365 Copilot)

Location: On-site Hybrid 3 Days – Dublin, CA OR NYC)*

Duration: 6 Months

Duties/Day to Day Overview:

• Assist in maintaining prompt libraries and best practices.
• Coach users and leaders on effective Copilot usage.
• Lead workshops, office hours, and one-on-one enablement sessions.
• Identify and document high-value business use cases.
• Develop quick-reference guides, demos, and training materials.

Must Haves

• Experience with Microsoft 365 Copilot
• Strong prompt-writing and business process knowledge.
• Deep AI prompt analysis/testing/coaching experience
• Training, enablement, or coaching experience.
• Excellent written and verbal communication skills.

Key Responsibilities

Microsoft 365 Copilot Enablement & Adoption

• Serve as a subject matter expert on Microsoft 365 Copilot and generative AI capabilities.
• Coach employees and business leaders on how to effectively leverage Copilot within their daily workflows.
• Conduct one-on-one coaching sessions, team workshops, office hours, and hands-on training programs.
• Drive user adoption through practical demonstrations, success stories, and productivity-focused use cases.
• Provide ongoing guidance on AI best practices, governance, and responsible usage.

Prompt Engineering & AI Optimization

• Design, develop, test, and refine AI prompts to improve output quality and user outcomes.
• Build and maintain prompt libraries, templates, repeatable workflows, and reusable AI assets.
• Analyze prompt effectiveness and continuously optimize prompts based on user feedback and business outcomes.
• Partner with business teams to tailor prompts to specific departmental and functional needs.

Use Case Discovery & Business Process Improvement

• Engage with business stakeholders to identify high-value opportunities for Microsoft 365 Copilot adoption.
• Evaluate existing business processes and recommend AI-driven productivity improvements.
• Document, prioritize, and promote successful use cases that can be scaled across teams.
• Measure and communicate business impact resulting from AI-enabled workflows.

Training & Knowledge Management

• Create engaging training materials, quick-reference guides, job aids, demos, and instructional content.
• Develop practical learning experiences that help users move from basic awareness to advanced Copilot usage.
• Support ongoing change management and user readiness activities related to AI adoption.
• Share best practices and emerging capabilities to help teams stay current with Microsoft's evolving AI ecosystem.

Required Qualifications

• Hands-on experience with Microsoft 365 Copilot and generative AI technologies.
• Demonstrated expertise in prompt engineering, prompt optimization, testing, and AI workflow development.
• Strong understanding of business processes and how AI can enhance productivity and efficiency.
• Experience delivering user training, enablement programs, workshops, office hours, or coaching initiatives.
• Ability to translate complex AI concepts into practical guidance for business users.
• Excellent written, verbal, presentation, and facilitation skills.

Preferred Qualifications

• Experience supporting enterprise AI adoption initiatives.
• Experience creating learning programs, instructional content, or digital adoption materials.
• Familiarity with change management, user adoption strategies, and digital transformation initiatives.