What are the responsibilities and job description for the Front Desk Associate position at Holistic Health Associates?
IMPORTANT: To be considered for this position,please submit your application through the HHA website using this link - https://hhamd.com/employment-application/
The Front Desk Associate position is best suited for a friendly, outgoing, motivated, reliable, and customer-focused individual who wants to join our dedicated team! A great candidate would be someone who takes initiative to provide above and beyond service, has great sense of urgency, is able to multi-task, and shows great attention to detail! The ability to work well with others and be a team player is also a plus. If you are interested in holistic health, are a quick learner we'd love to hear from you!
Position responsibilities include:
- Patient Care/Service; greeting, checking in and out, scheduling, answering client calls and emails, etc.
- Payment collections
- Insurance verification
- Filing and organization
- Administrative coordination
- Inbound and outbound calls
- Assisting practitioners as needed
- Light housekeeping as/when needed (Cleaning and disinfecting acupuncture and massage tables, rooms, bathrooms, public areas, computers, etc. according to COVID guidelines)
In addition, the following skills and qualifications are required:
- Warm outgoing personality
- Ability to work accurately and efficiently under pressure
- Minimum of 1-year administrative experience
- Proficiency with computers, scheduling software and MS Office
- Dependable, organized and the ability to multi-task
- Strong verbal and written communication skills
- Basic knowledge of insurance processing, retail experience, and office etiquette
- Schedule flexibility, including Saturdays. A typical starting schedule might include a 2-3 opening shifts per week from 9am-3pm, and 2 Saturdays of each month from approximately 9am-4pm.
- High school diploma or equivalent
What you can expect from us:
- We are a growing center of wellness-minded individuals, with a passion for leading healthy lifestyles and working together to expand our knowledge for holistic wellness
- We are a team of people who desire to create a place where our clients and staff can reach a common goal of health and happiness
- We are committed to providing a great workplace and believe our employees are our greatest asset.
- We respect hard work and creativity in our employees
We are looking for a part time employee. The position includes one free massage or acupuncture session per month, 40% off products, and a friends and family discount!
If interested, you must fill out the application here: https://hhamd.com/employment-application/ and upload your resume and cover letter -- even if you have applied through a third party (Facebook, really, Craigslist's, etc.)
*Must be comfortable working in a completely non-smoking environment.
Visit www.hhamd.com to find out about our story so far and discover where we're going!
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- 401(k) matching
- Disability insurance
- Employee discount
- Free parking
- On-the-job training
- Paid orientation
- Paid time off
- Paid training
- Retirement plan
Work Location: In person
Salary : $16