What are the responsibilities and job description for the Dental Front Desk Coordinator position at Holistic Dental Center of Brick?
We're looking for an experienced, uptone, dependable Front Desk Coordinator to join our team at Holistic Dental Center of Brick.
This role is a great fit for someone who enjoys working with people, staying organized, and helping a busy dental office run smoothly. You'll be the first point of contact for our patients and play an important role in creating a positive experience from the moment they call or walk through the door.
Tuesdays- Fridays (36-40 hours/week)
Responsibilities
- Answer phones and schedule new and existing patients
- Manage appointment confirmations and help keep the schedule full
- Welcome patients and assist with check-in and check-out
- Collect copays, balances, and treatment deposits
- Coordinate referrals, records, and treatment follow-ups
- Assist with insurance verification and pre-authorizations (We outsource all insurance payment processing, will just need to follow up on collecting balances/copays)
- Manage recall and reactivation efforts
- Process payments and daily deposits
Qualifications
- Dental office experience minimum 2 years required
- Strong communication and customer service skills
- Organized, detail-oriented, and reliable
- Comfortable discussing finances and collecting payments
- Able to multitask and stay calm in a busy environment
What We Offer
- Competitive pay based on experience
- Bonus opportunities
- Paid time off
- Dental benefits
- Opportunities for growth and advancement
- A supportive team environment
We're looking for someone who takes ownership of their work, enjoys helping patients, and wants to be part of a practice that is continuing to grow.
Pay: $24.00 - $32.00 per hour
Benefits:
- Dental insurance
- Paid time off
Work Location: In person
Salary : $24 - $32