What are the responsibilities and job description for the Help Desk Technician I position at Holiday Oil?
Join our Team!
Holiday Oil is looking for an in-office Help Desk Technician I to join our IT team! This entry-level role provides frontline technical support to our c-store locations and internal teams. You'll help troubleshoot hardware, software, network, and account-related issues while delivering outstanding customer service.
What you'll do:
- Provide Tier 1 technical support to end users
- Troubleshoot hardware, software, and network issues
- Set up user accounts, permissions, and devices
- Support store operations technology and daily system needs
- Document tickets and escalate issues when needed
- Assist with employee onboarding and technology setup
What you bring:
- 1-2 years of IT support or help desk experience
- Basic knowledge of computers, networks, and Microsoft Office
- Strong communication and customer service skills
- Ability to multitask, problem-solve, and work in a fast-paced environment
- Valid Utah driver's license and ability to travel to local store locations
Why Holiday Oil?
- A stable, respected Utah company with over 60 years of growth
- A collaborative environment where your work directly contributes to the company's success
- Strong values rooted in safety, quality, and integrity
- Opportunities to grow your career within the Holiday Oil family
If you're ready to bring your expertise to a company that values people, progress, and high-quality work, we invite you to apply and join the Holiday Oil team.
Apply Today!
Salary : $23 - $25