What are the responsibilities and job description for the Hotel Restaurant Front Line position at Holiday Inn & Suites Cleveland, TN?
Job Overview
Join our dynamic Holiday Inn Cleveland, TN hotel team as a Front Line Restaurant Associate, where your energy and enthusiasm will create memorable dining experiences for our guests. In this vibrant role, you will be the first point of contact, delivering exceptional customer service while efficiently managing food and beverage orders. Your culinary experience, combined with strong sales skills and a passion for food service, will help foster a welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality skills in a fast-paced, rewarding environment.
Duties
- Greet guests warmly and assist with menu selections to enhance their dining experience
- Take accurate food and beverage orders using POS systems
- Prepare and serve food items in accordance with food safety and sanitation standards
- Handle cashiering duties including cash handling, processing payments, and giving correct change
- Upsell menu items and promote specials to maximize sales and guest satisfaction
- Maintain cleanliness by bussing tables, cleaning workstations, and ensuring proper food handling procedures
- Support kitchen staff with basic food preparation tasks when needed to ensure timely service
Skills
- Proven experience in food preparation, food service, or quick service & fast food restaurant environments
- Strong customer service skills with the ability to engage positively with diverse guests
- Excellent time management skills to handle multiple tables and tasks simultaneously
- Ability to upsell menu items confidently to boost sales opportunities
- Knowledge of food safety, sanitation practices, and proper food handling techniques
- Basic math skills for cash handling, retail math calculations, and order accuracy
- Previous restaurant experience or background in the food industry is highly desirable
This position is ideal for motivated individuals eager to grow their hospitality career while delivering top-tier service. We value energetic team players who thrive in lively environments and are committed to creating exceptional guest experiences. Join us today and be part of a team that celebrates passion for food and dedication to excellence!
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12