Hotel Night Auditor

Job Overview
Join our hospitality team as a Night Auditor, where you will play a critical role in ensuring smooth overnight operations and accurate end-of-day reporting. As the primary point of contact during nighttime hours, you will balance guest service with financial accuracy, handling front desk duties while performing nightly audits that support the hotel’s accounting processes. This role requires strong attention to detail, reliability, and a calm, professional presence. Your work ensures our property operates efficiently and maintains the highest standards of service 24/7.

Responsibilities

• Welcome and assist guests during late check-ins, early departures, and overnight inquiries with professionalism and hospitality.
• Perform nightly audit procedures by reconciling daily financial transactions, balancing accounts, verifying folios, and preparing summary reports for management.
• Manage front desk operations during overnight hours, including processing payments, checking in/out guests, and handling reservations or modifications.
• Address guest concerns or requests promptly, ensuring guest safety, comfort, and satisfaction throughout the night.
• Monitor property security by conducting routine property walkthroughs, ensuring all doors are secured, and reporting any suspicious activity.
• Operate hotel management and night audit software accurately while maintaining detailed records of financial activity.
• Respond to phone calls professionally, provide information about hotel services, and assist with wake-up calls as needed.
• Prepare and organize documentation for the next day’s shift, ensuring a smooth handoff for morning staff.
• Assist with light laundry, lobby cleaning, or restocking tasks to maintain a clean and organized environment overnight.
• Perform additional duties as requested by the manager to support overall hotel operations.

Qualifications

• Prior hotel front desk or night audit experience is preferred but not required with proper training.
• Strong mathematical and organizational skills, with the ability to reconcile accounts accurately.
• Excellent customer service skills and a calm, composed demeanor when handling guest issues.
• Comfortable working independently with minimal supervision during overnight hours.
• Familiarity with hotel management systems, reservation software, and basic accounting principles is an advantage.
• Reliable, punctual, and trustworthy with strong attention to detail.
• Ability to multitask and manage time efficiently while maintaining accuracy under pressure.
• Must be able to remain awake, alert, and attentive throughout the entire shift.

Job Types: Full-time, Part-time

Pay: $10.75 - $12.00 per hour

Expected hours: 20 – 40 per week

Work Location: In person

Salary : $11 - $12