What are the responsibilities and job description for the FlowRider Wave Instructor position at Holiday Inn Resort Orlando Suites - Waterpark?
Opportunity: FlowRider Wave Instructor
As a FlowRider Wave Instructor, you'll deliver dynamic guest experiences on the FlowRider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.
Essential Job Functions
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
As a FlowRider Wave Instructor, you'll deliver dynamic guest experiences on the FlowRider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.
Essential Job Functions
- Provide FlowRider lessons for guests of all skill levels, offering individualized instruction and expert guidance.
- Oversee daily FlowRider operations to ensure guest safety, staff performance, and adherence to service standards.
- Supervise, and train FlowRider Wave Operators, ensuring consistent enforcement of safety protocols and operating procedures.
- Conduct regular skills training for operators to maintain high standards in safety, guest interaction, and ride operations.
- Monitor rider activity, assist with falls, and manage guest flow to ensure a safe and enjoyable environment for all.
- Lead energizing interactions with riders, creating an engaging, inclusive, and encouraging atmosphere.
- Perform daily inspections and basic maintenance of the FlowRider and surrounding area, ensuring functionality and cleanliness.
- Collaborate with management to report safety issues.
- Support other recreational or aquatic activities as needed.
- Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
- High school diploma or equivalent required.
- Customer Service experience required.
- Previous experience as a FlowRider operator or instructor preferred.
- Previous leadership or supervisory experience preferred.
- Strong physical stamina, including the ability to stand for long periods and assist riders physically.
- CPR, First Aid, and AED certification preferred (or ability to obtain upon hire).
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
- Work is performed outdoors in a wet, humid environment with exposure to sun, wind, and pool chemicals.
- Requires standing, lifting, pulling, bending, kneeling, and assisting guests for extended periods.
- Fast-paced and highly interactive environment; requires alertness, stamina, and excellent physical coordination.
- Flexible schedule including weekends, evenings, and holidays is essential.
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It