What are the responsibilities and job description for the Housekeeping Runner position at Holiday Inn Resort Orlando Suites - Waterpark?
Opportunity: Housekeeping Runner
Fulfill and deliver all guest’s requests with the proper presentation. Assists Housekeeping by removing the trash and soiled linen from the floors.
Potential Career Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Essential Job Functions
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Fulfill and deliver all guest’s requests with the proper presentation. Assists Housekeeping by removing the trash and soiled linen from the floors.
Potential Career Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Essential Job Functions
- Report Housekeeping Office and PBX team at start of shift.
- Fulfill and deliver guest requests with the proper presentation.
- Inventory and maintain cleanliness of all linen closets and empty trash.
- Resupply guest room supplies in the linen closet daily.
- Offer assistance to guest when requested or needed.
- Report any maintenance deficiencies to housekeeping.
- Employ proper use and maintenance of equipment and supplies.
- Make sure all storage closets are clean and neat daily
- Respond appropriately to any hotel emergency or safety situation.
- Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
- Report to work as scheduled, in proper uniform, and following company appearance standards.
- Collect trash from various areas throughout the property and take it to the designated area.
- Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Other duties as assigned by management.
- Must be able to communicate in written and verbal form in English.
- Excellent organizational skills
- Frequently standing up and moving around the resort for extended period of time during the shift
- Carrying or lifting 50lbs.
- Must be able to lift 50 lbs.
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It