Hotel Room Attendant / Housekeeper

Job Summary

The Room Attendant is responsible for maintaining the highest standards of cleanliness in all guest rooms. He / she must work to promote safety in all guest areas by following strict procedures with respect to passkeys, entry into guestrooms, and reporting any suspicious activity. The ideal individual for this position demonstrates a commitment to maintaining high quality standards and attention to detail. 90 day probationary period.

Duties and Responsibilities

• Clean and service assigned rooms or areas according to established Holiday Inn standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. Cleaning of kitchen areas, refrigerators, coffee makers, cups, glasses, silverware, kitchen utensils, etc.
• Room Attendant is to notify the supervisor when service is complete so rooms may be sold or occupied while monitoring and controlling supplies and amenities, and minimizing waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Responsible for maintaining Brand Standards throughout the Hotel.
• Follow the Minutes Per Room rule (not more than 30-35 minutes to clean one room).
• Be familiar with the room inspection process.
• Be familiar with Holiday Inn QA standards.
• Provide feedback in regards to damages or missing items in guestrooms and report any work orders to Executive Housekeeper / Maintenance department.
• Load the cart at the end of each shift and store in the supply closet.
• Responsible for the passkey received daily from the Executive Housekeeper. Make sure it is secure at all times and turned in to the appropriate person at the end of your shift.
• Turn in immediately to the Front Office department any and all Lost and Found Items, the room number where found, the date found and your name should be on package.
• Report immediately to the Executive Housekeeper any of the following occurrences:
• No luggage in a stay-over room.
• A sleep-out or a room showing occupied but has not been used.
• Any unusual happening you might notice.
• Extra guests in a room.
• Use only the cleaning agents issued and mixed by the housekeeping department.
• Ensure that guest room keys are not left on your cart but turned in on a daily basis.
• Ensure that no occupied room is left open and unattended when being serviced.
• Request the identification of any guest who enters an occupied room being serviced to verify that they belong in that room.
• Perform other duties as assigned by management.

Qualifications

Requirements include basic reading, writing and math skills and some housekeeping experience is preferred.

Working Conditions

• You may be required to work nights, weekends, and/or holidays.
• Must be able to work with challenging clients / employees.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds and pushing and/or pulling approximately 200 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Morning shift

Ability to Commute:

• Opelousas, LA 70570 (Required)

Ability to Relocate:

• Opelousas, LA 70570: Relocate before starting work (Required)

Work Location: In person