What are the responsibilities and job description for the Housekeeper position at Holiday Inn Express?
Holiday Inn Express, part of IHG Hotels & Resorts, is a leading global hospitality brand offering simple, smart, and engaging experiences. With over 3,000 hotels in 75 countries, it is IHG's largest and fastest-growing brand. Guests enjoy high-speed internet access, complimentary breakfast, and comfortable accommodations designed to leave them relaxed and refreshed. IHG Hotels & Resorts is committed to providing True Hospitality for Good and employs approximately 350,000 individuals worldwide. Learn more about our hotels and services at our official website or follow us on LinkedIn, Facebook, Instagram, TikTok, and Twitter.
This is a full-time, on-site Housekeeper role located in Addison, TX. The Housekeeper will be responsible for maintaining the cleanliness and comfort of guest rooms and public areas, including vacuuming, dusting, sanitizing surfaces, and replenishing supplies. Additional duties include handling guest laundry, ensuring that linen and towels are clean and neatly arranged, and addressing guest requests for additional amenities. The Housekeeper will follow all safety protocols and company standards to maintain a clean and welcoming environment for guests.
- Proficiency in performing housekeeping tasks such as Laundry and maintaining cleanliness standards
- Strong Communication and Customer Service skills to address guest inquiries and ensure satisfaction
- Excellent Organization Skills to efficiently manage assigned cleaning tasks and maintain supplies
- Ability to participate in and benefit from on-the-job Training to uphold company policies and procedures
- Physical stamina to perform manual tasks such as bending, lifting, and standing for extended periods