Hotel General Manager

Position Overview:

If you are a dedicated hospitality professional looking for an exciting opportunity to lead a team and drive excellence at our property, we encourage you to apply. Join us in creating memorable experiences for our guests while fostering a rewarding and supportive work environment.

As General Manager, you will manage the day-to-day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You’ll take ownership of the development of your team, execute on brand standards, build awareness of the hotel, and brand within the local area. The ideal candidate will be a passionate leader with a strong background in hotel management, exceptional customer service skills, and a drive for operational excellence.

Responsibilities:

• Provide strategic direction and leadership to the entire hotel team, fostering a culture of collaboration, excellence, and guest satisfaction.
• Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, breakfast, ensuring adherence to brand standards and high-quality service delivery.
• Manage the hotel's budget, monitor financial performance, implement cost-control measures, and drive revenue generation through effective sales and marketing efforts.
• Uphold and enhance IHG's brand standards, ensuring an exceptional guest experience and satisfaction at all times.
• Recruit, train, and mentor staff members, promoting a positive work environment and fostering professional growth within the team.
• Establish performance and development goals for team members and provide regular feedback to enhance performance 
• Oversee HR related actions in accordance with company rules and policies
• Ensure a safe and secure environment for guests, colleagues and hotel assets  
• Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint 
• Perform other duties as assigned.

Qualifications:

• College degree or appropriate experience level in hotel operations or
• High school diploma or equivalent plus at least three (3) years of General Manager experience in a midscale/select service brand
• Any equivalent combination of education and experience that provides the above skills, knowledge, or abilities. A strong preference will be shown to candidates who have experience with IHG
• Strong understanding of hotel operations, F&B, financial management, and guest service principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced environment and make strategic decisions to drive business success.
• Significant Attention to Detail

Benefits:

Competitive Salary, based on experience; Health/Dental/Vision/Insurance; Employee Travel Discounted Rates