What are the responsibilities and job description for the Front Desk Receptionist position at Holiday Inn Express & Suites?
Job Overview
We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude and organizational skills will help create a warm, efficient environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle data entry tasks accurately using productivity software such as Microsoft Office, Google Workspace, and spreadsheets
- Maintain organized filing systems and manage document proofreading to ensure accuracy and clarity
- Support appointment scheduling and calendar management for staff or executives
- Assist with office management tasks including supply inventory, mail distribution, and basic troubleshooting of office equipment
- Provide customer support by addressing inquiries via phone or email, ensuring excellent client communication at all times
Requirements
- Proven experience in office administration or clerical roles with strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and familiarity with spreadsheets and data entry software
- Excellent computer literacy and technical proficiency in office productivity tools
- Strong phone communication skills with the ability to handle multi-line phone systems confidently
- Bilingual abilities are a plus to support diverse client needs
- Demonstrated customer service experience with professional phone etiquette and client interaction skills
- Ability to multitask efficiently while maintaining attention to detail in proofreading and filing tasks
- Prior experience with QuickBooks or similar accounting software is desirable but not required
- Weekends are a must 2pm-11PM
Join us in creating a friendly, organized environment where every visitor feels valued! This role offers the chance to sharpen your administrative expertise while supporting a vibrant team dedicated to excellence.
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $10