What are the responsibilities and job description for the Front Desk Clerk position at Holiday Inn Express & Suites?
Meets and exceeds customer and team member expectations by providing service and teamwork
- Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
- Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
- Audits room revenue and other income
- Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
- Processes all city ledger work to accounting
- Adheres to hotel policies and procedures
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
- Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
- Must achieve required threshold scores according to brand and company inspections.
Job Types: Full-time, Part-time, Temporary
Pay: $12.00 - $12.50 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $12 - $13