What are the responsibilities and job description for the Front Office Associate position at HOLIDAY INN EXPRESS & SUITES NEPHI?
Join Our Team at Holiday Inn Express Nephi!
We’re a guest service-focused hotel searching for an energetic and outgoing individual to join our team as a Part-Time Front Desk Associate.
We’re looking for someone detail-oriented, enthusiastic about providing above-and-beyond guest services, and ready to work collaboratively as part of our team. Flexibility is key—scheduling will be based on hotel needs, and weekend availability is required.
Key Responsibilities:
- Welcoming guests and handling check-ins and check-outs
- Answering phones and assisting with guest inquiries
- Delivering exceptional guest service with a friendly and professional attitude
- Communicating effectively with all departments to ensure smooth operations
- Maintaining cleanliness in public areas to leave positive first impressions
- Completing any other tasks or projects assigned by management
Qualifications:
- High school diploma or equivalent (preferred)
- At least 1 year of experience in hospitality (preferred) or 2 years in customer service
- Strong multitasking, accountability, and teamwork skills
- Must be reliable, professional, and detail-oriented
- Ability to commute or relocate to Nephi, UT 84648
What We Offer:
- Starting salary: $13/hour Depending on Experience
- Generous PTO plan
- Employee hotel discounts start day 1
- Opportunities for growth and advancement
- Fun events, team activities, and a supportive management team
Schedule:
- Mostly Evening shifts; availability for morning and overnight shifts
- Weekends required
If you’re ready to make a difference in the guest experience and grow with a supportive team, we’d love to hear from you!