What are the responsibilities and job description for the Housekeeping Charleston Hotel / Kanawha City position at Holiday Inn Express & Suites - Cross Lanes, WV?
Job Summary:
The Charleston / Kanawha City Hotel is seeking a motivated and detail-oriented individual to join our team as a full-time Housekeeper. This individual will be responsible for ensuring the hotel's cleanliness and appearance meets our high standards of excellence. The Housekeeper will work closely with the Housekeeping Supervisor and fellow team members to provide exceptional guest experiences and maintain a clean and comfortable environment for all guests. This is an individual contributor role with opportunity for growth within our company.
Compensation & Benefits:
- Competitive salary
- Discounts on hotel stays and dining at our restaurants
- Opportunities for career growth and development within our company
Responsibilities:
- Ensure all guest rooms and public areas are cleaned and maintained to hotel standards
- Make beds, change linens, and provide amenities to guest rooms
- Vacuum, sweep, and mop floors throughout the hotel
- Dust and polish furniture and fixtures
- Clean and disinfect bathrooms
- Replenish towels, toiletries, and other supplies as needed
- Report any maintenance or repair issues to Housekeeping Supervisor
- Maintain housekeeping carts and supply closets
- Assist with laundry as needed
- Follow all safety and sanitation protocols
- Provide exceptional customer service to guests and address any concerns or requests in a timely manner
Requirements:
- High school diploma or equivalent
- Prior housekeeping or cleaning experience preferred
- Ability to work collaboratively in a team environment
- Attention to detail and thoroughness in completing tasks
- Excellent time-management and organizational skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Physical ability to lift up to 25 pounds and stand for long periods of time
- Must be authorized to work in the United States
EEOC Statement:
VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to providing a workplace free of discrimination and harassment and promoting a diverse and inclusive work environment for all employees.