What are the responsibilities and job description for the Breakfast Greeter - South Charleston, WV position at Holiday Inn Express & Suites - Cross Lanes, WV?
Looking for a position that give you most of your day to do what you want?
Position Overview The Breakfast Greeter is the first friendly face our guests see each morning. This role is responsible for creating a warm, welcoming atmosphere, managing guest flow into the breakfast area, and supporting the breakfast team to ensure a smooth and enjoyable dining experience. The ideal candidate is upbeat, attentive, and genuinely enjoys interacting with people.
Key Responsibilities
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Greet every guest with a warm, friendly, and professional demeanor
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Manage the flow of guests entering the breakfast area, including waitlists when needed
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Provide basic information about breakfast offerings, hours, seating, and hotel amenities
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Assist guests with seating, special requests, and accessibility needs
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Maintain cleanliness and organization of the entrance and dining area
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Communicate with kitchen and service staff to ensure tables are ready and guest needs are met
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Monitor breakfast supplies and notify staff when items need replenishing
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Address guest questions or concerns promptly and courteously
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Uphold all hotel safety, sanitation, and service standards
Qualifications
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Strong customer service and communication skills
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Friendly, positive attitude with a genuine desire to help guests
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Ability to stay calm and organized during busy morning periods
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Previous hospitality or customer-facing experience is a plus but not required
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Ability to stand for extended periods and move throughout the dining area
Schedule & Environment
This position primarily works early morning shifts, including weekends and holidays, in a fast-paced but supportive team environment.
Why Join Us
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Opportunity to make a meaningful impact on guest satisfaction
- Early shift that allows for daytime freedom
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Supportive team culture
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Competitive pay and employee benefits