What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express Space Center Clear Lake?
Job Summary
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energy and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a fast-paced environment.
Duties
- Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere
- Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
- Schedule appointments, manage calendars, and coordinate meetings using tools like Google Workspace and Microsoft Office
- Perform data entry, filing, and maintain accurate records to support office organization and compliance
- Assist with clerical tasks such as proofreading documents, managing correspondence, and supporting administrative projects
- Handle incoming and outgoing mail, packages, and deliveries with attention to detail
- Provide customer support by addressing inquiries promptly and courteously, ensuring excellent service at all times
Skills
- Proven experience in office management or administrative support roles with strong organizational skills
- Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tools
- Familiarity with QuickBooks or bookkeeping software is a plus for handling basic financial tasks
- Excellent phone etiquette and experience managing multi-line phone systems
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Strong typing skills with high accuracy; attention to detail for proofreading and document review
- Ability to prioritize tasks efficiently using time management techniques in a busy environment
- Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required
Join our team where your proactive attitude and dedication will make a meaningful difference every day. We value energetic individuals who thrive on providing outstanding support while growing their skills in a collaborative setting. This is more than just a front desk role — it’s your opportunity to be at the heart of our organization’s success!
Pay: $10.50 - $12.00 per hour
Experience:
- Hotel: 1 year (Required)
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Webster, TX 77598 (Required)
Work Location: In person
Salary : $11 - $12