What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn NASA?
Now hiring for Evening - PM Shift Front Desk position here at Holiday Inn & Suites - Webster, TX. Duties include checking in/out guests, attending guests needs, and providing excellent customer service. The shifts include a mix of morning/evenings. Please call or message to set up interview. Hiring ASAP.
Holiday Inn & Suites
302 W. Bay Area Blvd
Webster, TX 77598
Mr. Sean
214-797-7650
Job Overview
We are seeking a dynamic and personable Front Desk Agent to be the welcoming face of our organization. In this energetic role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with professionalism and efficiency.
Duties
- Greet visitors, clients, and vendors with a friendly and professional demeanor, ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems to handle inquiries, direct calls accurately, and provide prompt assistance
- Maintain organized front desk areas, including filing, data entry, and updating spreadsheets using productivity software such as Microsoft Office and Word processing tools
- Assist with calendar management and scheduling appointments for staff or executives using calendar management tools
- Support office operations through clerical tasks like proofreading documents, managing correspondence, and handling incoming/outgoing mail
- Use computer literacy skills to update databases, process invoices via QuickBooks or similar accounting software, and support office management activities
- Provide excellent customer support by addressing questions professionally and ensuring client communication is clear and courteous
Experience
- Prior office experience or personal assistant experience demonstrating strong organizational skills and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with familiarity with spreadsheets and data entry tasks
- Experience with multi-line phone systems, phone etiquette, and effective verbal communication skills
- Bilingual abilities are highly valued to assist diverse client needs effectively
- Technical proficiency in computer literacy, including familiarity with productivity software and basic troubleshooting skills
- Demonstrated clerical experience such as filing, proofreading documents, or managing calendars efficiently
- Strong time management skills to prioritize tasks effectively in a fast-paced environment
Join us in delivering outstanding front desk support that keeps our organization running smoothly! Your energy, technical skills, and commitment to excellent service will make a meaningful impact every day.
Pay: $12.00 - $13.00 per hour
Work Location: In person
Salary : $12 - $13