What are the responsibilities and job description for the Room Quality Inspector position at Holiday Inn Express Orange Beach?
A hotel room inspector evaluates guest rooms to ensure they meet exact brand cleanliness, safety, and operational standards before guest arrival. They coordinate with housekeeping and maintenance departments to guarantee an impeccable guest experience.
- Room Evaluation: Thoroughly inspect 35–40 cleaned guest rooms and bathrooms daily for cleanliness, missing amenities, and proper presentation. [1]
- Quality Control: Identify deficiencies and coordinate with room attendants for immediate touch-ups or corrections. [1, 2]
- Maintenance Reporting: Document damaged or broken items (e.g., fixtures, electronics) and submit work orders to the engineering or maintenance team. [1, 2]
- Status Updates: Communicate real-time room status updates to the front desk and housekeeping leadership via the property management system (PMS). [1, 2, 3]
- Staff Coaching: Provide on-the-spot guidance and training to housekeeping staff on proper cleaning techniques and brand standards. [1, 2]
- Inventory Management: Monitor supply levels and distribute new items to room attendants. [1]
Qualifications & Skills more to be discussed at interview time
- Experience: Prior experience as a housekeeper, room attendant, or in a hospitality leadership role.
- Attention to Detail: An exceptional eye for identifying dust, stains, and missing amenities.
- Physical Stamina: Ability to stand and walk for 8 hours and lift/carry up to 50 lbs.
- Communication: Strong interpersonal and conflict-resolution skills to provide constructive feedback to cleaning staff.
- Technology: Familiarity with hotel Property Management Systems (PMS) and digital inspection checklists.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- Must have Own reliable Transportation
Experience:
- Laundry: 1 year (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $16 - $18