Night Auditor (Part Time)

Job Description:

Holiday Inn Express Hillsville by IHG is seeking a reliable and detail-oriented Night Auditor to join our team. This position is responsible for overseeing the front desk during overnight hours, while practicing aggressive hospitality and courtesy at all times. This is a part-time position, typically 2–3 nights per week, with flexibility required for weekends and holidays.

Responsibilities:

• Process all payments according to established procedures and requirements.
• Provide information to any guest or visitor inquiries in person or via the telephone.
• Completion of the nightly audit of the business day.
• Understand and communicate promotions and enhancements effectively with guests regarding the IHG One Rewards program.
• Processing credit cards and reconciliations.
• Breakfast prep. before the breakfast attendant arrives at 6am.
• Cleaning the front desk, lobby, and breakfast areas while following the IHG Way of Clean 5-S Cleaning Program.
• Check public restrooms, guest laundry, pool, business center, and fitness center for cleanliness while following the IHG Way of Clean 5-S Cleaning Program.
• Remove trash from all common areas as needed.
• Maintain laundry in the absence of the laundry attendant.
• Provide prompt yet personal service at times of check-in & check-out.
• Approach all encounters with guests, employees, and members in a professional and personalized manner.
• Maintain regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel.
• Must have a professional image and personality exuding confidence and leadership skills whilst encouraging safe and efficient hotel operations.
• Help management apply the credit policy and guest billing policy.
• Expected to conduct oneself in a professional manner in all guest areas.
• Ensures that the safety & confidentiality of all matters pertaining to guests and members are met in accordance with hotel standards.
• Know all hotel emergency procedures.
• Other responsibilities, based solely on the General Manager's discretion.

Requirements:

• Must be able to work overnight shifts (11 pm – 7 am).
• Availability on weekends and holidays is required.
• Strong attention to detail and basic math/computer skills.
• Excellent communication and customer service skills.
• Ability to work independently and handle multiple tasks.
• Hotel experience preferred but not required (training provided).
• Reliable transportation to and from work.

How to Apply:

Submit your application through really or apply in person at the hotel.

Pay: $13.00 per hour

Work Location: In person

Salary : $13