Front Desk Agent

Job Summary

Currently have just transitioned to Hotel Key, let me know if you have experience!
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism.

Duties

• Greet visitors, clients, and staff with a warm, professional demeanor, ensuring they feel valued and comfortable.
• Answer multi-line phone systems promptly, directing calls efficiently and courteously.
• Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office.
• Handle data entry, filing, and document proofreading to maintain accurate records and support office organization.
• Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software.
• Provide customer support by addressing inquiries both in person and over the phone with excellent phone etiquette.
• Support clerical functions including typing, document preparation, and maintaining organized files for easy retrieval.

Skills

• Proven experience in office management or administrative roles with strong organizational skills.
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
• Strong customer service skills paired with professional phone etiquette and bilingual abilities to serve diverse clientele effectively.
• Familiarity with multi-line phone systems, data entry, filing systems, proofing documents, and calendar management.
• Knowledge of QuickBooks for bookkeeping tasks is highly desirable.
• Exceptional time management skills to prioritize tasks efficiently in a fast-paced environment.
• Previous experience as a dental or medical receptionist or personal assistant is a plus but not required. Join us to be the friendly face that keeps our office running smoothly! We value energetic individuals who thrive on organization, enjoy supporting others, and excel at creating positive experiences for everyone they encounter. This role is perfect for someone eager to grow their administrative skills while making a meaningful impact every day!

Pay: From $14.00 per hour

Work Location: In person

Benefits:

Salary : $14