What are the responsibilities and job description for the Houseman position at Holiday Inn Express and Suites?
The Houseman promotes a positive image of the property by cleaning and preparing public areas of the hotel while making guests feel comfortable in their environment.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Cleans public areas including the lobby, lobby restrooms, banquet rooms, gymnasium, elevators, hallways, entries, stairwells, cart rooms, guest laundry, etc.
- Empties trash containers.
- Delivers items to guest rooms when requested.
- Reports maintenance deficiencies to maintenance and/or the General Manager.
- Stocks and maintains supply rooms, as needed.
- Performs deep cleaning tasks and special projects, as needed.
- Assists in cleaning guest rooms, as needed.
- Assists maintenance, as needed.
- Completes all brand specific training within the first 90 days of hire.
- Responsible for achieving and exceeding the guest satisfaction score.
- Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
- Other duties as assigned*
Holiday Inn Express and Suites