What are the responsibilities and job description for the Hotel Houseman position at Holiday Inn Express and Suites?
Principal Responsibilities:
To clean and maintain all public areas (i.e. hotel lobby, restrooms) in impeccable condition, in accordance with hotel standards.
Essential Functions:
- Thoroughly cleans sinks, toilets, urinals, mirrors, countertops, walls vents and floors with specifically assigned cleaning agents. Disposes of trash.
- Dusts all furniture and pictures, cleans all windows and glass, and vacuums public areas.
- Vacuums and disposes of trash in office areas.
- Polishes fixtures and vacuum elevators.
- Maintains a vacuumed appearance in stairwells.
- Cleans ashtrays.
- Cleans guest rooms when needed.
- Assists delivering guest requests.
- Tile Grout
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Attend all mandatory meetings.
- Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
- Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.
- Complete all other duties assigned by supervisor, to include cross training.
- Keep work area neat and organized.
OTHER DUTIES
Assimilate into the Packard culture through understanding, supporting and participating in all elements of corporate policies. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Packard from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
PHYSICAL REQUIREMENTS:
Below is a listing of the physical requirements for standard performance of this job:
Frequency Key: Rare, Occasional, Frequent, or Constant
Physical Activity Frequency
Sitting Rare
Walking, Standing Constant
Climbing Stairs Frequent
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequently up to 100 lbs
Near Vision Constant
Far Vision Constant
Hearing Frequent
Talking Frequent
Smelling Frequent
Lifting/Carrying (50 lbs.) Frequent
SAFETY REQUIREMENTS
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health of safety:
- Latex and/or rubber gloves
- Closed toe and low heeled shoes with rubber soles
- Safety belt
Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
- Knowledge of chemical cleaning agents and operation of various cleaning equipment
- Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time
- Ability to communicate effectively with the public and other team members verbally and in written form
- Ability to understand and follow directions, and perform job functions with limited supervision
QUALIFYING STANDARDS
Education
High School graduate or equivalent preferred.
Experience
Previous experience preferred but not required.
Grooming
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
*Uniforms are provided.
NOTICE:
The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $15