What are the responsibilities and job description for the Guest Service Representative position at Holiday Inn Express and Suites?
- Checking guests in and out.
- Receiving and managing reservations made online and directly on property
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Job Types: Part-time, Full-time
Pay: From $13.00 per hour
Benefits:
- Flexible schedule
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $13