What are the responsibilities and job description for the Front Desk/Night Auditor ( Part-Time ) *Hotel Key Experience position at Holiday Inn Express and Suites?
As a Part-Time Front Desk Clerk/Night Auditor, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
- Making Guest Reservations for upcoming stays.
- Respond to guest inquiries and in a timely, friendly and efficient manner
- Provide driving and/or walking directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of operation, hotel services, hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Provide or obtain accurate information
Requirements:
- Available on flexible shifts on Weekday, Weekends and Holidays.
- Possessing strong written and verbal communication skills.
- Previous hotel front desk experience with branded Hotels is a plus
- Must have reliable transportation.
- Proficient with technology.
- Minimum High School Diploma Required.
- Hotel Key knowledge is required.
COVID-19 Precaution(s):
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $20