What are the responsibilities and job description for the Front Desk Night Auditor position at Sofitel?
Company Description
Sofitel Los Angeles at Beverly Hills is dedicated to providing an experience characterized by luxury, elegance, and impeccable service. Our hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, Sofitel Los Angeles at Beverly Hills creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the fullest.
Job Description
Summary: As a Front Desk Night Auditor, you will be the face of our property during the overnight hours. You are responsible for delivering exceptional guest service, ensuring seamless overnight operations, and performing key accounting and auditing tasks. This role requires a balance of hospitality, attentiveness, and precision to support both guest satisfaction and financial accuracy.
Guest Service & Front Desk Operations
Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Discover more, at careers.accor.com
Confidentiality: All your information will be kept confidential according to EEO guidelines.
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Pay: $31.50 per hour
Schedule: Overnight (includes weekends & holidays)
Sofitel Los Angeles at Beverly Hills is dedicated to providing an experience characterized by luxury, elegance, and impeccable service. Our hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, Sofitel Los Angeles at Beverly Hills creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the fullest.
Job Description
Summary: As a Front Desk Night Auditor, you will be the face of our property during the overnight hours. You are responsible for delivering exceptional guest service, ensuring seamless overnight operations, and performing key accounting and auditing tasks. This role requires a balance of hospitality, attentiveness, and precision to support both guest satisfaction and financial accuracy.
Guest Service & Front Desk Operations
- Welcome guests with a warm and professional demeanor upon arrival.
- Handle guest check-in/check-out efficiently and accurately.
- Respond promptly to guest inquiries, requests, and complaints with genuine care.
- Provide concierge-level information and services when needed.
- Maintain a secure and calm environment for all guests throughout the night.
- Perform nightly audit functions including balancing and verifying daily transactions.
- Generate, review, and reconcile daily revenue reports.
- Post room, tax, and other charges as required.
- Prepare and distribute daily management reports.
- Ensure compliance with internal controls and accounting policies.
- Communicate effectively with other departments to address guest or operational needs.
- Ensure accurate shift handovers and maintain detailed logs of overnight activities.
- Support emergency procedures and guest safety protocols during overnight hours.
- Previous night audit or front desk experience in a luxury hotel strongly preferred.
- Proficiency in PMS systems (e.g., Opera Cloud) and night audit procedures.
- Fluent in English; proficiency in French or a second language is a plus.
- Excellent interpersonal skills, refined communication style, and strong attention to detail.
- A genuine passion for hospitality, elegance, and delivering curated guest experiences.
- Ability to work independently, take initiative, and resolve issues promptly.
- High school diploma or equivalent required; degree or certification in hospitality preferred.
Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Discover more, at careers.accor.com
Confidentiality: All your information will be kept confidential according to EEO guidelines.
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Pay: $31.50 per hour
Schedule: Overnight (includes weekends & holidays)
Salary : $32