What are the responsibilities and job description for the Front Desk Associate position at Holiday Inn Express and Suites?
Join a team that feels like family!
Holiday Inn Express & Suites Fort Pierre is looking for friendly, dependable, and motivated Front Desk Agents to join our team.
We currently have openings for both our morning shift (7:00 AM – 3:00 PM) and evening shift (3:00 PM – 11:00 PM).
If you enjoy working with people, take pride in providing excellent service, and want to be part of a hotel where your hard work is noticed and appreciated, we would love to meet you.
Schedule
- Morning Shift: 7:00 AM – 3:00 PM
- Evening Shift: 3:00 PM – 11:00 PM
- Full-time and part-time opportunities available
- Weekend and holiday availability is required
- Consistent hours with flexible scheduling when possible
What You’ll Do
- Welcome and check in guests with warmth and professionalism
- Check guests out and assist with billing questions
- Manage reservations, payments, and room assignments
- Answer phones and assist with reservations and guest questions
- Provide outstanding guest service and handle requests efficiently
- Keep the front desk area organized and running smoothly
- Communicate with housekeeping and maintenance to help resolve guest needs
- Assist with daily front desk duties and hotel operations
- Work closely with management and the entire hotel team
What We’re Looking For
- Dependable and punctual
- Friendly, professional, and comfortable working with guests
- Strong customer service and communication skills
- Ability to stay organized and handle multiple tasks
- Positive attitude and willingness to help wherever needed
- Someone serious about being part of a team and growing with us
- Hotel or front desk experience is a plus, but we will train the right person
Why You’ll Love Working Here
- Supportive, fun, and caring team environment
- Opportunity to move up — leadership and management positions available for the right person
- Competitive pay
- Employee discounts at IHG hotels worldwide
- Flexible scheduling
- Consistent hours
- Training and opportunities to grow within hospitality
Come grow with us! We’re looking for people who want more than just a job — we want team members who care about our guests, support each other, and want to help make Holiday Inn Express & Suites Fort Pierre a great place to work and stay.
Pay: Up to $999,999.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $999,999