Front Desk Agent

Overview

We are seeking a dynamic and organized Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly atmosphere.

Responsibilities

• Greet visitors and clients warmly, ensuring a positive first impression at all times
• Handle multi-line phone systems efficiently, directing calls accurately and courteously
• Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools
• Perform data entry tasks with precision, maintaining organized filing systems and spreadsheets
• Assist with office management duties such as filing, photocopying, proofreading, and document preparation
• Provide excellent customer support through clear communication and professional phone etiquette
• Support administrative tasks including bookkeeping, client communication, and basic office troubleshooting

Requirements

• Proven experience in office management or administrative support roles, preferably as a receptionist or personal assistant
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software
• Familiarity with QuickBooks or bookkeeping software is a plus
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse client needs
• Exceptional phone communication skills with professional phone etiquette
• Previous experience in medical or dental reception is advantageous but not required
• Demonstrated ability to handle clerical tasks such as filing, proofreading, and document management efficiently
• Ability to maintain confidentiality and demonstrate strong organizational skills with time management expertise

Join us as a Front Desk Agent and become an essential part of our team! Your enthusiasm for delivering outstanding service combined with your technical proficiency will help us create a welcoming environment that clients remember. This role offers the chance to grow your administrative expertise while supporting daily operations in a vibrant workplace.

Pay: $12.00 - $13.00 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Benefits:

Salary : $12 - $13