What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express and Suites in Douglas Wyoming?
This is for our 2pm-10pm shift for Saturday, Sunday, Monday, Tuesday, Wednesday.
About us
We are creative and professional.
Our work environment includes:
- Wellness programs
- Modern office setting
We are looking for a Front Desk Agent to join our team. The ideal candidate will possess strong communication skills, a friendly attitude, and the ability to work independently with little supervision. The Front Desk Agent will be responsible for greeting patients and directing them to their destination. In addition, the Front Desk Agent will be responsible for handling the check-in process, issuing locker keys, taking payments, and ensuring that all guests enjoy a safe visit.
Responsibilities:
- Speak clearly and loudly.
- Identify guests by name and be able to call them out by name when they enter the hotel.
- Be able to explain policies and answer guest questions in an articulate manner.
- Ensure the accuracy of check-in and check-out information.
- Keep accurate records of all reservations and invoices.
Job Type: Part-time
Pay: $14.50 - $15.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $16