What are the responsibilities and job description for the Front Desk Agent position at Days Inn by Wyndham - Casper, WY?
Company Overview
Days Inn is a vibrant hospitality brand that has been welcoming guests for over four decades. With locations spanning from Europe to North America, we are dedicated to providing a warm and inviting atmosphere, ensuring our guests start their day right with energizing breakfasts and complimentary WiFi.
Summary
We are seeking an Office Assistant to join our team at Days Inn. In this role, you will play a vital part in ensuring the smooth operation of our front desk and administrative functions. Your contributions will help maintain our high standards of customer service and operational efficiency.
Responsibilities
- Perform check in , check out duties and customer interaction.
- Provide exceptional customer service at the front desk, addressing guest inquiries and concerns.
- Maintain organized records and files for easy access and retrieval.
- Handle phone calls with professionalism, ensuring proper phone etiquette is followed.
Requirements
- Proven experience in hotel roles is preferred.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Familiarity with data entry processes.
- Customer service experience is essential for this role.
If you are ready to bring your organizational skills to a dynamic team in the hospitality industry, we invite you to apply today at Days Inn! Join us in creating memorable experiences for our guests.
Job Type: Full-time
Pay: From $13.00 per hour
Work Location: In person
Salary : $13