What are the responsibilities and job description for the Front Desk Agent (PT/FT) position at Holiday Inn Exp/Inver Grove Heights?
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include but are not limited to, registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks
- Drive shuttle
- Weekends Mandatory
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Ensuring cleanliness throughout the hotel
- Housekeeping duties may be assigned
- Laundry
- Additional tasks may be assigned'
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Work Remotely
- No
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $15 - $18