What are the responsibilities and job description for the Hotel Night Auditor position at Holiday Inn Downtown/ Holiday Inn Express & Suites?
We are looking to hire a Hotel Night Auditor for our dual branded property, located in downtown Williamsport, PA.
Responsibilities:
- Runs reports and reconciles for the daily operation of the hotel.
- Follow front office procedures to increase occupancy and ADR ( Average Daily Rate) through walk-ins and up-selling at the Front Desk and advance reservations. Use company systems and processes to maximize revenue.
- Follow credit & cash-handling procedures.
- Posses a welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others
- Promote teamwork and quality service through daily communication and coordination with other departments and co-workers.
- Always greet guests and team members with a warm and welcoming smile.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $16