What are the responsibilities and job description for the Housekeeping Manager position at Holiday Inn Boston Cambridge Area?
Are you a passionate leader who takes pride in creating exceptional guest experiences? At Holiday Inn Boston Cambridge Area, we’re looking for a dynamic and detail-driven Housekeeping Manager to lead our housekeeping operations and elevate the standard of cleanliness and hospitality our guests expect.
In this vital leadership role, you’ll inspire and guide a dedicated team, ensure every space shines, and play a key part in delivering memorable stays—every single day.
What You’ll Do
- Lead and support a high-performing housekeeping team to consistently exceed cleanliness and service standards
- Train, coach, and motivate team members to deliver outstanding guest experiences
- Oversee daily operations, including scheduling, staffing, and payroll
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality, safety, and attention to detail
- Collaborate with other departments to promptly address guest needs and enhance their stay
- Manage inventory and ensure adequate supplies, linens, and equipment are always on hand
- Champion health, safety, and sanitation protocols to maintain a safe and welcoming environment
What You Bring
- 2 years of housekeeping management (or similar leadership experience) in hospitality
- Strong leadership presence with excellent communication and interpersonal skills
- Exceptional organization, time management, and problem-solving abilities
- Knowledge of cleaning processes, chemicals, and safety procedures
- Flexibility to work weekends, holidays, and varying shifts as needed
- High school diploma or equivalent (hospitality-related education a plus)
- Experience with budgeting and payroll is preferred
What We Offer
- Salary: $50,000 – $55,000 annually (paid bi-weekly)
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan
- Optional supplemental insurance plans
- Paid time off and vacation
- Professional development and career growth opportunities
- Employee hotel discounts
Why Join Us?
As part of a globally recognized hospitality brand, Holiday Inn Boston Cambridge Area offers more than just a job—we offer a place to grow. Located in vibrant Somerville, MA, our hotel is built on a culture of teamwork, respect, and excellence. Here, your leadership will make a real impact, your ideas will be valued, and your career can thrive.
We are an Equal Opportunity Employer.
Salary : $50,000 - $55,000