What are the responsibilities and job description for the Night Auditor position at Holiday Inn Arkansas Convention Center?
Company Overview
Holiday Inn is an American brand of hotels owned by IHG, dedicated to providing exceptional accommodations for business travelers and families alike. Our mission is to ensure a comfortable and convenient stay, with a focus on outstanding customer service.
Summary
We are seeking a dedicated Night Auditor to join our team at Holiday Inn in [City]. This role is vital in ensuring the smooth operation of our hotel during overnight hours, contributing to our commitment to guest satisfaction and operational excellence.
Responsibilities
- Perform night audits and ensure accuracy of financial transactions
- Provide excellent customer service during overnight shifts
- Manage front desk operations and assist guests with check-in/check-out
- Address guest inquiries and resolve issues promptly
- Maintain security protocols throughout the night
- Prepare reports for management review
- Collaborate with housekeeping and maintenance teams to ensure hotel readiness
- Uphold the standards of hospitality that Holiday Inn is known for.
Qualifications
- Proven experience in hospitality management or hotel operations
- Strong knowledge of night audit procedures
- Excellent customer service skills with a friendly demeanor
- Ability to work independently during overnight hours
- Familiarity with front desk operations and multi-line phone systems is a plus
- Bilingual or multilingual skills are advantageous.
- Strong attention to detail and organizational skills.
Call-To-Action
If you are passionate about hospitality and ready to make a difference in our guests' experiences, we invite you to apply today and join the Holiday Inn family!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $12 - $15
