What are the responsibilities and job description for the Crisis Counselor/Specialist (Intervention) position at Holcomb Brand?
Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.
Job Description: The Crisis Counselor/Specialist is responsible for delivering telephone-based crisis support through our local crisis and 988 hotlines, providing in‑person walk‑in crisis assistance, and connecting individuals with appropriate resources.
Schedule Details: Full-time & Part-Time shifts available (Monday through Friday, 3-11pm) (Double Time On All Agency Holidays)
Program: Valley Creek Crisis Center
Pay Rate:
*Pay Rates Depend on Experience and Education*
Location: Exton, PA
Job Functions:
- Conduct effective crisis assessments, triage, and stabilization.
- Provide clinical level-of-care evaluations.
- Conduct telephone crisis counseling to determine appropriate interventions.
- Participate in mobile outreach in a variety of community settings.
- Conduct appropriate aftercare follow-up contacts.
- Collaborate with community partners.
- Provide service referrals and linkage as clinically appropriate.
- Maintain quality documentation of clinical service delivery.
- Provide timely supporting documentation for all clinical services provided.
Minimum Requirements:
Education: Bachelor’s degree in social sciences with relevant professional experience of at least 1 year OR Master's degree in social sciences with relevant professional experience of at least 1 year
Experience: Experience in a behavioral health setting, including experience with crisis assessment, triage, intervention, and community resources/systems.
Licensure/Certification: Licensure and/or certification preferred.
Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list
Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience
What’s in it for you?
Total Rewards (For Full-Time Employees = >30 hours/week):
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through “Tickets at Work”
- And More!
Want to learn more?
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.
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