What are the responsibilities and job description for the Multi-Unit Service Manager (Earn up to $80k/yr + Bonus Structure) position at Hogsalt?
Hogsalt is looking for a dedicated and experienced Full Time Multi-Unit Service Leader (Salary Negotiable Bonus Structure) to join our team!
Our ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience. Successful Hogsalt leaders are enthusiastic about providing genuine hospitality to guests, and actively contribute to a collaborative and positive workplace culture.
We offer a full suite of benefits, including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off!
Experience & Qualifications:
Minimum of 3 years working in a fast-paced, full-service restaurant.
At least 1 year of experience in a management position.
Ability to identify problems and be solution-oriented in regarding service and restaurant operations.
Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
Must be able to frequently lift items weighing up to 50 pounds.
Duties & Responsibilities:
- Expected to work services 5 days per week unless otherwise directed. These shifts (a mix of opening, mid, or closing shifts) could range in:
- vacation coverage;
- to supporting stores with any leadership gaps;
- to post-restaurant opening support;
- to general store support.
- Be fully trained in all Hogsalt restaurants, including the Small Cheval division.
- Progress and refine all areas of service in the restaurant.
- Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
- Communicate professionally and confidently with guests, employees, and leadership.
- Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, and maintaining restaurant facilities and supplies.
- Assist with all training for front-of-house staff, including updating training materials.
- Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position; Communicate issues to any pertinent situations when rotating through stores.
- Assist with store onboarding/de-boarding process as well as training, coaching, or disciplining.
- Assist with any administrative duties when needed (beverage programs, reports, scheduling, financials, menu edits, etc.)
- Maintain flexibility with any service-related restaurant assistance, scheduling, travel and on-call availability for an ever-changing schedule that can be modified without notice.
- Maintain relationships with regular guests and assist with their needs.
- Possess the ability to fill into any FOH hourly or management position.
- Support catering and private events for all locations as needed.
- The schedule will be determined weekly by the Service Director team.
- Communicate any issues or concerns to the Midwest Service Director team.
- Embody and represent the Hogsalt Service and Food Philosophy.
- Lead by example and professionalism at all times and in all areas of Hogsalt and its affiliates.
- Maintain a positive and harmonious work environment.
- Mentor, coach and guide all staff on Hogsalt brand of service and hospitality.
Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20 restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy.
Ready to join our team?
Please apply directly to this ad.
Salary : $75,000 - $80,000