What are the responsibilities and job description for the IT Applications and Development Manager position at Hoffmaster?
For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster!
About the Role
The Applications and Development Manager leads the planning, delivery, and support of Hoffmaster’s core business applications, with a primary focus on Infor LX and the IBM i (IBMi) platform. You’ll manage a team of developers and partners while ensuring technology solutions align with business strategy, deliver reliable performance, and provide excellent internal customer support.
What You’ll Do
- Lead, coach, and manage a team of developers, vendors, and consultants
- Oversee application development, support, and enhancements for Infor LX and IBMi
- Align technology initiatives with business priorities, delivering projects on time and within budget
- Manage system operations, including security, uptime, backup, and recovery
- Own custom development, interfaces, and the overall Infor LX technical environment
- Establish and maintain application, development, and EDI policies and standards
- Build strong vendor relationships and manage hardware and service contracts
- Define and monitor service level expectations across the applications team
- Partner with IT and business leaders to deliver scalable, value-driven solutions
What We’re Looking For
- Bachelor’s degree in Management Information Systems, Computer Science, or a related field
- 7 years of experience working with Infor LX and IBMi environments
- Working knowledge of IBM Power Systems, RPG, IBMi, and DB2
- Proven experience leading development teams and managing vendors
- Strong project management skills with a track record of on-time, on-budget delivery
- Experience supporting EDI systems in a manufacturing environment
- Ability to translate technical concepts into business-friendly language
- Strong communication, problem-solving, and organizational skills
- Ability to manage multiple priorities while meeting service expectations
Organizational Values
Safety – Teamwork – Customer Focus – Ownership – Initiative – Creativity
This role demonstrates Ownership through accountability for mission-critical systems, Teamwork by partnering across IT and business functions, and Customer Focus by delivering reliable, responsive application support. Initiative drives continuous improvement and modernization, while Creativity supports innovative technical solutions that help Hoffmaster grow and scale.
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At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.