Associate Channel Manager

For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster!



Support Growth. Strengthen Partnerships. Drive Execution.

Are you a detail-oriented, customer-focused professional who thrives in a fast-paced, cross-functional environment? We’re looking for an Associate Channel Manager to support the development and execution of customer programs while helping drive sales growth and profitability.

In this role, you’ll act as a key liaison between customers and internal teams partnering with Marketing, Design, New Product Development, Manufacturing, and Sales to deliver high-quality, customized solutions. From managing product setup and sourcing to supporting pricing and data analysis, you’ll play a critical role in ensuring accuracy, execution, and customer satisfaction.

What You’ll Do

• Support end-to-end customer program execution, assisting in development from concept through delivery including product mix, packaging, and program performance
• Manage sourcing for custom products, coordinating with internal teams and external partners to deliver solutions aligned with customer needs
• Develop deep customer and channel expertise, understanding key account dynamics, expectations, and market trends
• Maintain accurate product and program data, managing item setup, sourcing documents, and quoting materials across internal and external systems
• Ensure product information accuracy across platforms, supporting consistency and reliability in all customer-facing and internal systems
• Support forecasting and business planning efforts, assisting with budgeting, timelines, and communication of sales insights
• Coordinate packaging approval processes, ensuring all formats and details meet brand and customer requirements
• Contribute to customer presentations and communications, supporting the Channel Manager with materials and insights
• Analyze sales, POS, and profitability data, helping identify trends and support data-driven business decisions
• Support pricing strategy development, contributing to initiatives that optimize profitability, market share, and customer satisfaction
• Coordinate mockups and production samples, ensuring quality standards and on-time delivery for customer programs
  
  

Why This Role Matters

Strong execution and customer alignment are essential to building successful programs and long-term partnerships. In this role, you’ll help ensure every detail from product setup to pricing and delivery is executed with precision, directly supporting customer satisfaction, revenue growth, and overall business performance.

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Let’s connect!

At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.