What are the responsibilities and job description for the Automotive Service Technician (Mobile Service) position at Hoffman Ford?
TAKE YOUR SKILLS ON THE ROAD| BECOME THE TECHNICIAN CUSTOMERS KNOW & REMEMBER AS OUR HOFFMAN FORD MOBILE TECH!
Not every technician wants to spend their career inside the same service bay.
At Hoffman Ford, we're looking for a skilled Automotive Service Technician to join our Ford Mobile Service team. This position offers the independence of working in the field while still having the full support of Central Pennsylvania's premier Ford dealership.
As a Mobile Service Technician, you'll drive a fully equipped Ford Mobile Service van to customers' homes and businesses, performing dealership-quality maintenance and light repairs on-site.
This is more than just a technician position—you'll be the face of Hoffman Ford. We're looking for someone who enjoys helping people, takes pride in quality workmanship, and understands that providing an exceptional customer experience is just as important as fixing the vehicle.
If you're ready for a career that offers independence, variety, and the opportunity to build relationships with customers, we'd love to meet you.
What You'll Do:
Every day is different.
As a Mobile Service Technician, you'll travel throughout Central Pennsylvania providing convenient, dealership-quality service directly to our customers at their locations.
Responsibilities include:
- Perform scheduled maintenance including oil changes, tire rotations, batteries, filters, wiper blades, and fluid services
- Complete recall repairs and other light repair work
- Perform digital multi-point inspections
- Accurately document repairs using Ford systems and dealership software
- Communicate professionally with customers before, during, and after each appointment
- Explain inspection results and recommend additional maintenance items when appropriate
- Coordinate with our Mobile Service Advisors and customer(s) to ensure an outstanding customer experience
- Keep your Mobile Service Van clean, organized, fully stocked, and ready each day
- Follow all dealership safety procedures and maintain a professional appearance while representing Hoffman Ford
What We're Looking For:
Our best technicians aren't just great mechanics—they're great with people.
The ideal candidate will have:
- Strong automotive repair skills
- Excellent customer service and communication abilities
- The ability to work independently with minimal supervision
- Strong organizational and time management skills
- A positive attitude and professional appearance
- Pride in delivering quality work the first time
- Experience using laptops, tablets, diagnostic equipment, and dealership software.
Qualifications
- 2 years of automotive technician experience preferred
- Ford experience is a plus but not required
- Pennsylvania State Inspection & Emissions License preferred (or ability to obtain)
- Valid Pennsylvania Driver's License with a clean driving record
- Ability to lift 50-75 pounds
- Ability to work outdoors in varying weather conditions
Why Hoffman Ford?
For almost 75 years, Hoffman Ford has proudly served Central Pennsylvania by putting its employees and customers first.
As a Ford Pro Commercial Vehicle Center, we're investing heavily in the future of automotive service through Mobile Service, advanced technology, and factory training.
When you join Hoffman Ford, you're joining a dealership that values its employees, invests in their growth, and gives them the tools they need to succeed.
What We Offer
- Competitive pay
- Performance/Productivity bonuses
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with company match
- Paid Vacation
- Paid Holidays
- Ford Factory Training and Certification
- Fully equipped Mobile Service Van
- Company-provided specialty tools and equipment
- Uniforms
- Stable, year-round work
- Career advancement opportunities
- Supportive leadership team
Why You'll Love This Position:
✔ Work independently while still being part of an experienced service team.
✔ Meet customers at their homes and businesses instead of seeing the same four walls every day.
✔ Enjoy a variety of work and changing locations.
✔ Build relationships with customers who truly appreciate the convenience you provide.
✔ Represent one of Central Pennsylvania's most respected Ford dealerships.
✔ Be part of one of the fastest-growing areas of the automotive service industry.
About Hoffman Ford
Hoffman Ford has been proudly serving Central Pennsylvania for almost 75 years and continues to be a leader in customer satisfaction, innovation, and commercial vehicle sales and service.
Our Ford Mobile Service program delivers dealership-quality maintenance and repairs directly to our customers' homes and businesses, making vehicle service more convenient than ever.
If you're looking for a career—not just another technician job—and want to be part of a dealership that's investing in the future, we'd love to hear from you.
Apply today and become the face of our Hoffman Ford Mobile Service!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Pay: $35,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
Experience:
- Automotive repair: 1 year (Required)
Work Location: In person
Salary : $35,000 - $65,000