What are the responsibilities and job description for the Office Administrator position at Hoffman Electric MN, LLC?
Customer Service Representative – Hoffman Electric
Be the calm, confident voice behind a company that does things the right way.
Compensation: $20.00-25.00 per hour Additional Earnings: Commission opportunities Schedule: Monday - Friday, consistent daytime hours Work From Home Opportunity Available (after training)
About Hoffman Electric
At Hoffman Electric, we believe electrical work should come with something truly valuable: honesty.
With over 15 years of experience, we’ve built our reputation on no-pressure recommendations, clear communication, and doing the job right the first time. We don’t upsell. We don’t use gimmicks. We simply provide high-quality electrical work backed by a 1-year workmanship warranty and job sites that are cleaner than when we arrived.
(Yes, every van has a broom and vacuum. We’re serious about that.)
What’s This Job About?
Are you the kind of person who enjoys helping people feel calm and confident? Do you like being the organized, steady presence that keeps everything moving smoothly?
We’re looking for a reliable, upbeat Customer Service Representative who wants more than “just answering phones.” You’ll be the first impression for homeowners calling about electrical needs — scheduling appointments, confirming visits, keeping customers updated, and supporting the field team.
In short: you help turn what could be a stressful home issue into a smooth, professional experience.
Why You’ll Love Working Here
- Honest Company, No Weird Sales Pressure You’ll never be asked to push services customers don’t need. We win by being trustworthy.
- Clear & Consistent Communication Culture We believe customers should never wonder what’s happening - and neither should our team. Scheduled check-ins and confirmations are part of our DNA.
- Quality Over Quantity We care more about doing it right than cranking out volume. That makes your job easier and more rewarding.
- Pride in Professionalism We leave homes cleaner than we found them. If you appreciate high standards, you’ll fit right in.
- You Grow As We Grow Strong performance is recognized. Bonuses, raises, and advancement opportunities are real here - not “someday” promises.
What We’re Looking For
- 1 year of customer service experience
- Strong phone and communication skills
- Organized and detail-oriented
- Basic computer proficiency (we’ll train you on our systems)
- Positive, coachable attitude
- Team player mindset
- Able to pass a background check
No electrical experience required - we’ll teach you what you need to know.
If you’re ready to work with a company that values honesty, quality, and professionalism - and actually backs it up - apply today.
Bonus points if you appreciate a team that carries vacuums in their vans… not because we make messes, but because we refuse to leave one behind.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: No less than 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Work Location: Hybrid remote in Hutchinson, MN 55350
Salary : $20 - $25