What are the responsibilities and job description for the Receptionist position at Hodges Badge Company, Inc.?
About Us: Hodges Badge Company, Inc. is a family-owned, leading provider of custom products, dedicated to delivering exceptional service and quality products to our customers for over 100 years. With a focus on customization, we take pride in our attention to detail and commitment to excellence. As we continue to grow, we are seeking a talented and experienced individual to join our dynamic team.
Duties/Responsibilities:
- Document imaging of our daily shipped and invoiced orders
- Answer all incoming calls within two rings with a friendly greeting
- Understand how to quickly transfer callers to the necessary party
- Utilize tools to help improve call center flow
- Work closely with team members in Rhode Island and Missouri
- Scan and forward customer order confirmations
- Receive, evaluate, and forward incoming email from the main Customer Service email addresses
- Maintain office supply inventory
- Inform MIS of any phone system problems as they become known
- Collaborate with team to ensure seamless communication
- Other duties as assigned
Experience/General Requirements:
- 6 months to one year experience as a Receptionist or Administrative Assistant with call center experience
- Experience in the use of PC’s
- Type 40 W.P.M. with accuracy
- Must be friendly, articulate and flexible
- Good written and verbal communication skills
- Attention to detail and organizational skills
- Ability to multitask and prioritize work
- Punctual and reliable
Job Type: Full-time; Onsite
Schedule: Monday - Friday 8:00AM - 4:30PM
Pay: Starting at $17/hour
Benefits:
- Competitive salary commensurate with experience
- Opportunity to participate in annual company bonus program
- Comprehensive health, dental, and vision insurance
- Life insurance, short and long-term disability insurance
- Identity protection insurance
- 401(k) with company match
- Generous paid time off
- Opportunities for professional development and career advancement
- Dynamic and inclusive work culture with a supportive team environment
- Employee discounts on our custom products
Hodges Badge Company is an Equal Opportunity Employer.
Salary : $17
