What are the responsibilities and job description for the Commercial Lines Account Manager position at Hodge Insurance Agency?
Commercial Lines Account Manager
Hodge Insurance Agency | Brookfield, CT (Hybrid Considered)
At Hodge Insurance Agency, we believe insurance is about relationships, trust, and doing things the right way. As a multi-generational, family-owned independent agency, we serve our community with professionalism, accountability, and care—and we’re looking for a Commercial Lines Account Manager who shares those values.
This role is ideal for an experienced commercial insurance professional who takes pride in accuracy, enjoys building long-term client relationships, and values collaboration over transaction-driven sales.
What You’ll Do
- Manage and service a portfolio of commercial insurance accounts, acting as a trusted advisor to clients.
- Analyze client exposures and coverage needs to recommend appropriate insurance solutions.
- Prepare and manage new business and renewal submissions with attention to detail and accuracy.
- Coordinate with underwriters and carriers to negotiate coverage terms and pricing.
- Proactively pursue positive results through follow-up, both with renewals and new business opportunities.
- Handle day-to-day service needs including endorsements, certificates, audits, billing questions, and claims support.
- Communicate with clients clearly and professionally via phone and email.
- Maintain strong working relationships with insurance carriers and internal team members.
- Ensure documentation and workflows are completed in accordance with agency standards and best practices.
What We’re Looking For
Required:
- Active Property & Casualty insurance license
- Minimum 2 years of commercial lines account management experience
Preferred:
- 3–5 years of commercial insurance experience
- Experience with Applied Epic agency management system
- Familiarity working with multiple insurance carriers and products
- Professional insurance designations (CIC, CRM, AAI, etc.)
The Right Fit Will Be Someone Who
- Values long-term client relationships over short-term wins
- Takes pride in accuracy, organization, and follow-through
- Communicates clearly and professionally
- Takes the initiative and understands the crucial role that new business plays in the overall health of an agency
- Works well independently while contributing to a team environment
- Is dependable, accountable, and committed to continuous learning
Why Hodge Insurance
- Family-owned, community-rooted agency with over 150 years of history
- Supportive, collaborative team culture
- Emphasis on professionalism, training, and doing things right
- Hybrid flexibility based on role, performance, and agency needs
- A place where your experience is valued and your work makes a difference
Interested?
We’d love to hear from you. Apply today and learn more about joining a team that’s built on trust and service.
Job Types: Full-time, Permanent
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Experience:
- Commercial Insurance: 1 year (Required)
License/Certification:
- Property & Casualty License (Required)
Work Location: Hybrid remote in Brookfield, CT 06804
Salary : $75,000 - $100,000