What are the responsibilities and job description for the HOA Community Admin (Bilingual - Spanish) position at HOA Talent?
Community Admin | Forth Group
About the Role
Forth Group is seeking a Community Admin to support our Community Managers and gain hands-on experience in condominium and HOA management across our Chicago portfolio.
Key Responsibilities
Community Operations Support
- Assist Community Managers with day-to-day HOA and condo association operations
- Schedule maintenance and service requests and coordinate follow-through with vendors
- Solicit bids and support contract coordination for maintenance, landscaping, and building services
- Meet vendors and residents onsite as needed
- Support property inspections and project coordination across the portfolio
Administrative and Resident Support
- Serve as a primary point of contact for homeowners, board members, vendors, and internal teams
- Respond to emails, calls, and service requests in a timely manner
- Draft and distribute resident and board communications
- Assist with invoice processing, expense tracking, and approvals
- Support board meeting preparation, including agendas, minutes, and follow-up items
Skills and Abilities
- Strong organizational and multitasking skills
- Ability to work independently and manage deadlines
- Professional written and verbal communication skills
- Customer-service mindset with a positive attitude
- Ability to handle sensitive information with discretion
- Comfort using computers and office software (Outlook, Word, Excel; Google Workspace proficiency preferred; QuickBooks exposure is a plus but not required)
Experience and Education
- 1 to 2 years of administrative or customer service experience (real estate or property management experience is a plus, but not required)
- Bachelor's degree in Business, Real Estate, or a related field, or equivalent work experience
Special Requirements
- Local travel throughout Chicago; must have a valid driver's license and reliable vehicle
- Must be conversationally fluent in Spanish
- Physical demands may include lifting up to 35 lbs, standing, sitting, walking, and occasional climbing
- Must be able to work at a personal computer and talk on the phone for extended periods
- Ability to work extended or flexible hours and occasionally weekends to meet deadlines
- Ability to respond to emergencies during and after business hours in a timely manner
Benefits
- Industry-leading healthcare: Medical, Dental, Life, and HSA
- 401(k) retirement savings plan
- Work from home and flexible schedule options
- Generous PTO package