What are the responsibilities and job description for the Hybrid On-Site/Portfolio Community Manager (Porter Ranch) position at HOA Organizers, Inc.?
Managers who do not possess a CMCA, AMS, PCAM, or CCAM designation will NOT be considered for this role. Please do not apply if you do not have one of those credentials.
Experienced Portfolio Manager / Hybrid Onsite Manager – Homeowners Associations (HOA)Position Overview
HOA Organizers is seeking an experienced and highly organized Portfolio Manager to oversee a select portfolio of homeowner associations while maintaining an on-site presence at one community in Porter Ranch. This hybrid role is ideal for a community management professional who enjoys balancing strategic portfolio oversight with hands-on community engagement.
The successful candidate will manage a handful of HOA communities and be on-site at a Porter Ranch association approximately 12–20 hours per week, providing direct support to the Board of Directors, homeowners, vendors, and community operations.
Key Responsibilities:
The Community/Portfolio Manager is responsible for the full oversight and day-to-day management of assigned homeowner associations, ensuring operational efficiency, financial stability, and adherence to governing documents.
In addition to core administrative duties, the manager will:
- Track, update, and follow through on action items from Board and committee meetings, ensuring accountability and timely resolution.
- Prepare comprehensive Board meeting agendas and assemble detailed Board packets, including financials, reports, proposals, and supporting documentation.
- Attend and actively facilitate Board of Directors meetings, providing professional guidance, managing meeting flow, and ensuring compliance with governance standards.
- Serve as the primary liaison between the Board of Directors, homeowners, vendors, and internal teams, maintaining clear, timely, and professional communication.
- Solicit, review, and present vendor proposals; coordinate project bidding processes; and assist the Board in making informed decisions.
- Oversee and enforce governing documents (CC&Rs, bylaws, rules and regulations), including handling violations, architectural requests, and homeowner disputes with professionalism and consistency.
- Identify, assess, and proactively address property maintenance and operational concerns to preserve asset value and community standards.
- Conduct regular site inspections, document findings, and prepare detailed walk-through reports with recommendations and follow-up actions.
- Coordinate and oversee vendors and contractors, ensuring quality performance, contract compliance, and timely completion of work.
- Maintain and manage community systems, including parking programs, rental tracking, access control (fobs/remotes), and surveillance systems (when applicable).
- Collaborate with accounting teams on budgeting, financial reviews, delinquency follow-up, and reserve planning to support the association's financial health.
- Assist in the preparation of annual budgets, reserve studies, and long-term maintenance plans.
- Manage emergencies and after-hours issues when applicable, exercising sound judgment and responsiveness.
- Support Board education and onboarding, helping directors understand their roles, responsibilities, and best practices.
- Ensure compliance with applicable laws, regulations, and industry standards related to HOA management.
- Manage a small portfolio of HOA communities while maintaining an on-site presence at one Porter Ranch community for approximately 12–20 hours per week.
Requirements
- 2–5 years of successful HOA management experience.
- CMCA, AMS, or PCAM certification required.
- Strong knowledge of HOA operations, governance, budgeting, vendor management, and California HOA regulations.
- Excellent communication, organizational, and conflict-resolution skills.
- Ability to work independently while managing multiple priorities and deadlines.
- Flexible schedule to accommodate site inspections and evening Board meetings.
- Reliable transportation for site visits and community engagement.
- Proficiency with HOA management software and Microsoft Office applications preferred.
- Comprehensive Benefits Package
- Medical, dental, 401k and vision insurance options.
- Mileage reimbursement for site inspections.
- Cell phone stipend (if applicable).
- $600.00 Certification reimbursement (CMCA, AMS, PCAM).
- Performance bonus opportunities.
- 15 paid holidays annually.
- Accrue up to two weeks of paid vacation.
- Accrue paid sick time.
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have your CMCA, AMS or PCAM?
Experience:
- Homeowners association: 2 years (Required)
- Customer service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in Winnetka, CA 91306
Salary : $80,000 - $90,000