What are the responsibilities and job description for the GUEST SERVICE REPRESENTATIVE position at Ho-Chunk Gaming Wittenberg?
JOB REQUIREMENTS: Location: HCG WITTENBERG Department: HCG-WG Rooms
Summary: POSITION OVERVIEW The Guest Service Representative will be
responsible for answering and directing incoming facility and guest
phone calls, making guest reservations, registering and checking out
guests, addressing all manners of inquiry and requests for personalized
service, all of which ultimately enhances every interaction for our
guests and employees; customer service is our top priority for both
internal and external guests. MINIMUM QUALIFICATIONS EDUCATION: 1.High
school graduate or equivalent. ESSENTIAL: 1.All casino employees will be
subject to the Criminal and Background restrictions of the Ho-Chunk
Nation. 2.Must have valid driver\'s license, dependable transportation,
and proper insurance. EXPERIENCE: 1.One (1) year of customer service
experience preferred. 2. Minimum of three (3) months of cash handling
Experience Preferred. 3. Previous Experience With a Hotel Property
Management System preferred. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: EDUCATION: 1.High school graduate or equivalent.
ESSENTIAL: 1.All casino employees will be subject to the Criminal and
Background restrictions of the Ho-Chunk Nation. 2.Must have valid
driver\'s license, dependable transportation, and proper insurance.
EXPERIENCE: 1.One (1) year of customer service experience preferred. 2.
Minimum of three (3) months of cash handling experience preferred. 3.
Previous Experience With a Hotel Property Management System Preferred.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.ho-chunknation.com/employment This job is with a Native
American tribal business or is located on tribally owned lands. Laws
governing employment may differ from the State of Wisconsin\'s. You may
wish to discuss this with the employer before accepting the position.
Summary: POSITION OVERVIEW The Guest Service Representative will be
responsible for answering and directing incoming facility and guest
phone calls, making guest reservations, registering and checking out
guests, addressing all manners of inquiry and requests for personalized
service, all of which ultimately enhances every interaction for our
guests and employees; customer service is our top priority for both
internal and external guests. MINIMUM QUALIFICATIONS EDUCATION: 1.High
school graduate or equivalent. ESSENTIAL: 1.All casino employees will be
subject to the Criminal and Background restrictions of the Ho-Chunk
Nation. 2.Must have valid driver\'s license, dependable transportation,
and proper insurance. EXPERIENCE: 1.One (1) year of customer service
experience preferred. 2. Minimum of three (3) months of cash handling
Experience Preferred. 3. Previous Experience With a Hotel Property
Management System preferred. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: EDUCATION: 1.High school graduate or equivalent.
ESSENTIAL: 1.All casino employees will be subject to the Criminal and
Background restrictions of the Ho-Chunk Nation. 2.Must have valid
driver\'s license, dependable transportation, and proper insurance.
EXPERIENCE: 1.One (1) year of customer service experience preferred. 2.
Minimum of three (3) months of cash handling experience preferred. 3.
Previous Experience With a Hotel Property Management System Preferred.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.ho-chunknation.com/employment This job is with a Native
American tribal business or is located on tribally owned lands. Laws
governing employment may differ from the State of Wisconsin\'s. You may
wish to discuss this with the employer before accepting the position.