Food Operations Manager (CDM)

Make a Difference in the Lives of Our Nation’s Heroes

At HMR Veterans Services, we are proud to honor our mission of “Serving Those Who Served.” If you are an adaptable, hands-on food service leader who thrives on stabilizing operations and developing teams, we invite you to join our team as a Food Operations Manager.

Why Join HMR Veterans Services?

We value our team members and offer a comprehensive benefits package that includes:

• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Tuition Reimbursement Program
• Company-Paid Life Insurance*
• Career Growth Opportunities
• And Much More!
  
  

What You’ll Do

As Food Operations Manager, you will provide interim leadership, stabilization, and training support for dietary departments across our long-term care communities. You will serve as the on-site Interim Dietary Director when a facility has a leadership vacancy and, when not assigned to a specific building, deliver dietary training, operational support, and compliance oversight to strengthen department performance and survey readiness across our system.

Key Responsibilities Include

• Serve as Interim Dietary Director for facilities with a leadership vacancy, assuming full responsibility for dietary operations, staffing, compliance, and resident satisfaction
• Assess dietary operations upon assignment, identify risks and deficiencies, and implement corrective actions
• Ensure menus comply with physician orders, therapeutic diets, and regulatory requirements; review and update dietary assessments and care plans in collaboration with residents, families, and the interdisciplinary team
• Oversee meal service quality, portion control, nourishment programs, and resident satisfaction
• Recruit, train, coach, and discipline dietary staff to stabilize staffing and ensure compliance with infection control and safety standards
• Conduct regular inspections of food service areas for sanitation, inventory control, emergency preparedness, and regulatory compliance
• Prepare facilities for surveys, address dietary-related deficiencies, and assist with plans of correction and follow-up monitoring
• Support budget management, food cost controls, inventory oversight, and vendor coordination
• Provide on-site and remote training and support to facilities, including onboarding newly hired or promoted Dietary Directors, CDMs, and supervisors on regulations, company systems, and best practices
• Reinforce standardized dietary workflows, tools, and documentation, and participate in QAPI and system-wide improvement efforts
• Support dietary stabilization during new community acquisitions and management transitions, including initial assessments, implementation of company standards, and a structured handoff to permanent leadership
• Perform other related duties as assigned
  
  

Qualifications

• High school diploma or equivalent required
• Registered Dietitian (RD) or Certified Dietary Manager (CDM) credential required, with current licensure/certification as applicable by state
• Current Food Safety Manager certification (e.g., ServSafe) required
• Minimum of two (2) years of supervisory experience in a healthcare or long-term care setting; multi-site or interim leadership experience preferred
• Demonstrated knowledge of cost control, food service management, and diet therapy
• Working knowledge of long-term care regulations, dietary best practices, and financial metrics (e.g., cost reports, PPD, food spend)
• Strong leadership, coaching, communication, and decision-making skills, with the ability to quickly assess operations and lead teams through change
• Ability and willingness to travel up to 90% of the time, including short-notice assignments, overnight stays, and multi-week placements across multiple states
• Valid driver’s license and flexibility to work varying schedules, including early mornings, evenings, weekends, and holidays
• Ability to lift up to 50 pounds, with or without reasonable accommodation, and to stand and walk for extended periods
• Experience serving Veteran populations preferred
  
  

Join a Mission That Matters

When you join HMR Veterans Services, you’re not just starting a job—you’re becoming part of a team dedicated to serving those who have served our country. Your leadership ensures our Veterans enjoy safe, nourishing, and dignified dining experiences, making you an essential part of delivering exceptional care to America’s Heroes.