What are the responsibilities and job description for the Customer Service Representative position at HME SALES & SERVICE INC?
Company Description
HME Medical is a CPAP and DME provider based in Davie, Florida, United States. The company specializes in providing high-quality medical equipment and services to patients in need. With a focus on improving patient lives, HME Medical is committed to delivering exceptional products and outstanding customer support.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Fort Lauderdale, FL. The Customer Service Representative will be responsible for handling customer inquiries, providing information about products and services, resolving issues, and ensuring customer satisfaction. The role involves managing customer interactions through phone, email, and in-person communication, maintaining accurate records, and collaborating with other team members to improve the overall customer experience.
Qualifications
HME Medical is a CPAP and DME provider based in Davie, Florida, United States. The company specializes in providing high-quality medical equipment and services to patients in need. With a focus on improving patient lives, HME Medical is committed to delivering exceptional products and outstanding customer support.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Fort Lauderdale, FL. The Customer Service Representative will be responsible for handling customer inquiries, providing information about products and services, resolving issues, and ensuring customer satisfaction. The role involves managing customer interactions through phone, email, and in-person communication, maintaining accurate records, and collaborating with other team members to improve the overall customer experience.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in enhancing Customer Experience and ensuring Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Problem-solving skills and attention to detail
- Proficiency in using customer service software and tools
- Experience in the medical equipment industry is a plus
- High school diploma or equivalent