What are the responsibilities and job description for the Manager position at HME AT MSP LLC?
Company Overview:
Half Moon Empanadas is a fast-casual restaurant concept taking the US by storm with its authentic, high-quality empanadas. Since its founding in 2008, Half Moon has grown to serve multiple locations nationwide, with a focus on establishing empanadas as an iconic American staple. Beyond serving delicious food, Half Moon cultivates a culture that empowers its team to dream big, grow their skills, and reach their full potential.
Job Title: Store Manager [M2]
About You:
As a Retail Store Manager, you are a dynamic leader with a passion for developing teams and delivering exceptional customer experiences. Your ability to effectively manage store operations, combined with your strong business acumen, ensures the success and profitability of your location. You excel in a fast-paced environment and are dedicated to upholding Half Moon Empanadas' high standards of quality and service.
- Maintains a safe working and guest environment to prevent injuries and accidents.
- Possesses thorough knowledge of food and beverage operations, supervision, service techniques, and guest interaction.
- Regularly reviews guest satisfaction, implements necessary marketing and operational adjustments to meet demand and market changes, and resolves food quality and service
- Organizes and conducts pre-shift and monthly meetings to communicate company
- Creates staff schedules and directs work assignments.
- Implements and monitors controls for food, beverage, and labor costs against the
- Conducts regular inventories (weekly and monthly).
- Visually monitors the facility daily, taking corrective action to ensure food quality and
improvements for consistency.
- Orders and inspects incoming products and deliveries for quality and safety, ensuring
- Ensures compliance with all location policies, procedures, local, state, and federal laws,
- Audits shift systems and procedures for integrity, including daily bank counts and weekly
- Submits and checks biweekly payroll and adjusts schedules based on business needs.
- Participates in the development, implementation, and marketing of new menus to
- Demonstrates considerable skill in math, including percentages, and the ability to
based on operational needs.
- Communicates effectively in English, both orally and in writing, with varying levels of
- Maintains the ability to work under pressure and handle stressful situations during busy
- Leads, trains, supervises, counsels, and develops location team members to ensure
- Demonstrates the ability to establish priorities, work independently, and proceed with
- Possesses the ability to handle and resolve employee issues.
Education and Experience:
- High School or Equivalent is required
- Restaurant365 experience is preferred but not required
- 2 - 4 years of relevant experience in performing duties and responsibilities including
- Excellent analytical and problem-solving skills with a focus on accuracy and
- Ability to develop strong working relationships with cross functional partners to drive
Work Environment & Schedule:
This exempt role typically works 50 hours a week and requires prolonged standing. You must be able to carry 30 lbs.
Half Moon Empanadas is an Equal Opportunity Employer. We recruit, hire, train, and promote
individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation,
gender identity, national origin, disability, genetic information, or status as a covered veteran or
any other status protected by federal, state or local law. At Half Moon Empanadas we are
committed to a fair and equitable workplace where everyone is a respected and a valued
member of the team.
This role manages the retail location for our food kiosk at the MSP airport.
Ability to pass an airport background check is a condition for employment for the role.