What are the responsibilities and job description for the Assistant Account Manager position at HLK?
The Assistant Account Manager supports a team of account management professionals. This role is responsible for many day-to-day tactical tasks that are critical to the efficient running of an account and delivery of high-quality work for our clients. This person must be adept at learning every aspect of the client’s business as well as developing an understanding of and learning our agency capabilities, the marketing channels we leverage for our clients, and how to move work through the agency. This position is responsible for collaborating with internal teams to drive tasks to completion.
Responsibilities
• Guides and delivers flawless execution of projects in collaboration with internal teams
• Creates timelines and initiate projects
• Learns and understands the agency’s service offerings
• Captures, documents and organizes client communications and feedback and shares with the broader team
• Routes materials through internal and external stakeholders
• Supports the build and launch of various marketing tactics, such as emails and website content
• Supports trafficking and routing of concepts and deliverables through the creative process
• Develops and builds personal knowledge of the client’s business, audience and industry in order to proactively contribute ideas and solutions
• Brings practical problem-solving skills and a proactive mindset to resolve day to-day issues and support internal teams in achieving client goals and objectives
• Ensures accuracy of all work and client communications
• Works within and contributes to a productive cross-functional team atmosphere in partnership with internal colleagues where all employees are empowered to live out our core values of Be Curious, Be Thoughtful and Be Brave
A flexible work environment
A casual and creative atmosphere
Unlimited time off
Paid sabbatical
Parental leave
Medical insurance
Dental insurance
Vision insurance
401(k) plan with a company match
Qualifications
• Up to three years of work experience in a marketing role or at an advertising agency
• A highly motivated self-starter with an enthusiastic attitude and a problem-solving mindset
• An understanding of basic advertising and marketing principles and a passion for learning more about all aspects of both digital and traditional marketing
• Ability to work collaboratively with internal teams to set priorities and complete work in a timely manner
• Ability to stay organized and keep teams organized
• Excellent communication skills, especially written communications and small group presentations
• Ability to keep teams and clients aligned while driving projects and programs to completion
• Experience with G Suite tools, Excel, Microsoft Word, Slack, text, videoconferencing and standard business software